Enrollment Reports Overview


*Note - the Enrollment report is only available for InfoLit (formerly Instruct) products.


This report answers the following types of questions:

How many students from my institution are accessing Credo's multimedia?   

What filters can you expect to see in an enrollment report?

The date range defaults to the last month, but can be changed as required

Course filters:

  • Any Course set up in your LMS that uses an LTI integration to access Credo's multimedia.
    • Note: Filters for LMS-integrated Courses were established in March 2018. Before March 2018, the data from courses in your LMS will be displayed under the INFOLIT course in Credo Insights. This affects both assessment and usage reports. 
  • Any Course configured in the Quiz Form (used for non-LTI access - direct links or embeds), either as a student input or dropdown option. If you are using courses as part of the Quiz form, they will be available in the Courses filter.
  • INFOLIT or Instruct Course Filter: Credo's platform will capture any student data not associated with a course from your LMS or the Quiz Form. If you choose not to use courses in the Quiz Form, student assessment data will appear under the INFOLIT or Instruct course.

Learner Filters:

  • This will be available for enrollments where a student accessed via their LMS. 
  • If a student accessed via a non-LTI method (direct link or embedded multimedia) - the Learner filter will only be available if they completed the Quiz form and supplied their name/email address. 

How are students counted in these reports?

While the Engagement report counts the "views" from students using InfoLit, the Enrollment Report counts the number of students or people who are using InfoLit.

Students who access InfoLit via an LTI integration for a course are counted once, regardless of how many courses in your LMS use the multimedia. For example, if a student accesses the InfoLit in an FYE course and an English course via your LMS, they are still counted one time.

Students who access via direct link, proxy/IP, or referring URL authentication (for example, via a proxy-authenticated link used on a LibGuide) are counted as anonymous userseach time they open a new session, they will be counted once. For example, a student who accesses InfoLit via a LibGuide is created as a new session and counted as one enrollment. As long as their session is open, their activity is counted under the same enrollment. If the student closes their session, then re-opens a new session the following week, they are counted again as a new enrollment.

This means that it is possible that a student will be represented multiple times in the enrollments report. This may make enrollment data difficult to use effectively, but it is important to note that there are benefits to this approach: currently, students accessing InfoLit multimedia via direct link, proxy/IP, or referring URL authentication are able to access materials without remembering a username or password, lowering many barriers that would prevent a student from seamlessly accessing the videos and tutorials.

Note: A way to get a clearer view of enrollment data is filter to view only LMS courses in your data, so that you know students are only counted once. We are also investigating an improvement to allow filtering by referrer (your LMS, LibGuides, or other places where the multimedia may be embedded). 

Note: An alternative to counting students multiple times from IP/proxy/Referring URL usage is to NOT set up the Quiz Form to capture Course data. Then all usage from IP authentication will be counted in the main INFOLIT course, making it simpler to separate from LMS-based data. We only recommend this for libraries that are using both LTI and direct link, proxy/IP, or referring URL authentication as delivery mechanisms. If direct link, proxy/IP, or referring URL authentication is your only delivery mechanism to students, there are benefits to setting up Courses in your Quiz Form in the assessments report. For more information, see How data is captured for Credo Insights.

Note: The Engagement report may be considered a more accurate reflection of InfoLit usage than the Enrollments report. For more information, see the Engagement Report Overview article. 

Visit our FAQ section to see other common questions about Credo Insights.

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