How are reports generated in Credo Insights?


*Note - Some reports are only available for specific Learning Tools Products. InfoLit (formerly Instruct) customers have access to Assessment, Engagement, and Enrollment reports. View customers have access to the Engagement report. Legacy K-12 SKILL customers have access to the Engagement report, and Assessment report (if subscribed to assessments). 


Credo Insights uses a business analytics engine to generate usage and assessment reports in the analytics dashboard. The data is shown in charts with a corresponding table, reflecting the filters and view-by options that have been selected.



The following reports are available in Credo Insights: 

  • Assessments
    • Assessment reports show student performance on assessments: Pre and Post Tests, and Quizzes. Data can be viewed at the assessment, question, and answer level, and compared or filtered by course and individual learner. 
  • Enrollment
    • Enrollment reports show the number of people utilizing the multimedia. If a student accessed via their LMS, we create an account for them and we recognize them each time they use instructional multimedia. We count them once (1 time). If a student accesses via IP authentication, we count them once per new session. Therefore it is possible that individual students are counted multiple times under IP access. 
      • An option for segmenting this data includes filtering out LMS courses in the report to see the true number of individual users. 
  • Engagement
    • Engagement reports show the number of Sessions or "Views". If a student comes from their LMS in a course and they visit 5 times (5 separate sessions) we count them 5 times. A student visiting from an IP authenticated site (LibGuide or other library website) will also be counted each time they create a new session.
    • The Engagement Report also allows you to see usage by Unique Student, similarly to the Enrollment report. 
    • Engagement reports show usage by course, learner, and also by content - which allows you to see usage of the individual multimedia. 


Tips for generating reports: 

The date range defaults to show the last month of data, but can be amended as required.

Reports default to show all available data, but can be narrowed by using the filters on the left sidebar. When a filter is applied, the chart and the corresponding CSV file will adjust to reflect the data selected. Other filters will dynamically update to prevent impossible filter combinations - for example, checking the box for a course filter will change the learners filter to display only students in that course, the assessment filter to only show assessments taken in that course, etc. 

If there is too much data to process you may see a message that states "Too many values selected for visualization". You will need to apply some filters to generate a chart and corresponding table. 


When are reports calculated? 

Credo Insights receives data from the Credo's Learning Tools platform and runs calculations for usage and assessments at midnight ET every night. Reports are available the next day at approximately 5:00am ET. 

For example, if a student takes an assessment on Monday, regardless of the time, the report will be available Tuesday at 5:00AM ET.



See this page for more information about How to use Credo Insights.

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