Proxies allow remote users to access protected online content. If your institution has a proxy server, proxied links to your content are available on your Instructor Dashboard.
The proxy needs to be configured by your institution in order for your proxy to allow a connection to Credo's platform. When the proxy configuration file is updated, you will need to stop and restart the proxy service for the change to take effect.
We also need to have the IP address of your proxy server associated with your account on our end for proxy access to work correctly. Please send that IP address to support@credoreference.com and make sure to notify us if it ever changes.
SSL Certificates
The Credo Learning Tools products are on a secure server, sent via https, and as such will need an SSL Certificate on the proxy server. If you do not have a certificate, you may need to complete a self-signed one. You can learn more about SSL Certificates for EZProxy on the OCLC website.
Proxy Configuration Stanza
We recommend you add *.credocourseware.com as a wildcard, to cover any possible subdomain. If your institution also subscribes to Credo Reference, make sure not to remove any existing stanza for Credo Reference.
If you have any questions or issues, just contact us at support@credoreference.com and we'll be happy to help.
Title Credo Learning Tools
URL https://frame.credocourseware.com
DJ *.credocourseware.com
** Note: the following information was updated 8/8/2022 to address access issues **
If your proxy requires explicit subdomains instead of a wild card, please use:
Title Credo Learning Tools
URL https://frame.credocourseware.com
HJ https://frame.credocourseware.com
HJ https://infolit.credocourseware.com
HJ https://learning.credocourseware.com
HJ https://learning-frame.credocourseware.com
DJ frame.credocourseware.com
DJ infolit.credocourseware.com
DJ learning.credocourseware.com
DJ learning-frame.credocourseware.com
DJ credocourseware.com
Customers who subscribed between 2018 - 2019 may have links that use a domain specific to their institution; this domain was provided to you by our support team when your account was set up, and can also be determined by looking up your whole course link on your admin dashboard and observing the domain used by the link.
Title Credo Learning Tools
URL https://[yourschool].credocourseware.com
DJ *.credocourseware.com
If your proxy requires explicit subdomains instead of a wild card, please use:
Title Credo Learning Tools
URL https://[yourschool].credocourseware.com
HJ https://frame.credocourseware.com
HJ https://infolit.credocourseware.com
HJ https://learning.credocourseware.com
HJ https://learning-frame.credocourseware.com